Point of Sale Support

Systems
IBM SurePOS 100 Series
IBM SurePOS 300 Series
IBM SurePOS 500/600 Series
IBM SurePOS 700 Series
IBM SureOne POS System

IBM Kiosk
IBM Self Checkout
IBM 7054 Mobile Tablet for Retail

IBM 4693 POS System
IBM 4694 POS System
IBM 4695 POS System

Point of Sale Software
Technical Software Support

Peripherals
IBM SurePoint Solution
IBM SureMark Printer
IBM Fiscal POS Printers
IBM POS Keyboards
Other Systems and Devices

Peripheral Drivers
JavaPOS, OPOS and Windows
POSS for DOS
Linux Support

 Knowledgebase Searches

Type a word or series of words. For example: SureMark and Printer

 Get Retail Help

Let Support Guide help you through the rich set of on-line support resources. If you can’t find the answers you seek, you will be directed to someone who will be able to help.

 Ask a Retail Question

The support group can help software customers with a support contract.

Our Techline team can quickly help with General Questions, Hardware/Software Questions and OPOS/JavaPOS/UPOS Questions.

 Popular Links

Publications

 RMA

POS system management made easy. Download the latest release.

 Techline

The name has changed but not the great support! Partnerline is now called Techline.

 Diagnostic

Get the latest GUI-based diagnostics package for POS systems and I/O devices.

 Support Alerts

You can now register to get weekly email alerts for all IBM systems including retail systems. Please check out My Support today.